Privacy Policy
This policy explains how iTicket collects, uses, and protects information across the website, dashboard, and mobile app.
Overview
iTicket provides event registration, ticketing, attendee engagement, guest management, and on-site check-in tools. By using our services, you agree that we may process information as described in this policy to deliver those services.
What We Collect
iTicket processes the account, attendee, ticketing, device, and communication details that event organizers choose to store in the platform. This can include names, email addresses, phone numbers, ticket records, event metadata, and operational logs needed to run check-in, registration, and guest management workflows.
How We Use Information
We use this information to operate the iTicket website and mobile app, authenticate users, process ticketing and registration actions, send transactional communications, support event operations, improve reliability, and protect the platform against abuse or fraud.
Sharing and Service Providers
We only share information with service providers that help us run the product, such as infrastructure, payments, database hosting, analytics, authentication, and email delivery providers. These providers receive the minimum information needed to perform their services on our behalf.
Data Retention and Security
We retain event and account information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain operational records. iTicket applies administrative, technical, and organizational safeguards to protect stored data, but no online system can be guaranteed to be perfectly secure.
Your Choices
Account owners can update or delete event data within the product, and can contact us for privacy-related requests, support, or data questions. If you are an attendee and your information was collected by an organizer using iTicket, please contact that organizer first so they can handle your request directly.
Contact
For privacy or data protection questions, contact our team at info@onestonead.com or visit the support page on our website.
Last updated: June 2026 · iTicket, a OneStone Ads platform